The Brother's Bakery
Last Updated: November 26, 2025
- Acceptance of Terms (Niyamo Ki Sahmati) Humari website www.thebrothersbakery.com use karke, aap is Terms and Conditions (T&C) se agree karte hain. Agar aap in sharton se sehmat nahi hain, toh kripya website ka istemaal na karein.
- Ordering and Pricing (Order aur Keemat)
- Order Confirmation: Aapka order tabhi confirm maana jayega jab payment humein poora receive ho jayega.
- Pricing: The Brother’s Bakery bina kisi poorv suchna (prior notice) ke products ki keemat badal sakti hai.
- Availability: Kabhi-kabhi ingredients ya products ki kami ho sakti hai. Aisi sthiti mein hum aapko alag option (substitute) ya full refund offer karenge.
- Custom Orders (Special Banaye Gaye Order)
- Design Difference: Hum poori koshish karte hain ki custom cake aapki di gayi photo jaisa hi bane, lekin kyonki ye hand-made hote hain, 5% se 10% tak design mein farak aa sakta hai.
- Changes: Custom order mein changes ki request sirf 12 ghante pehle tak hi swikari jaayegi. Iske baad koi badlaav nahi kiya jayega.
- Advance Payment: Bade ya Custom Orders ke liye liye gaye advance payment (deposit) ki shartein order dete samay alag se batai jayengi.
- Cancellation and Refund Policy (Order Radd Karna aur Paise Vaapas)
- Standard Cakes: Agar aap delivery se 24 ghante se pehle order cancel karte hain, toh hum full refund process karenge.
- Custom Cakes: Custom order ki preparation shuru hone ke baad (aam taur par 48 ghante se kam samay mein) cancellation par koi refund nahi diya jayega.
- Quality Issue: Agar product ki quality mein koi issue aata hai, toh aapko delivery ke 2 ghante ke andar photo ke saath humein batana hoga. Agar galti humari hogi, toh hum us product ko change karenge ya 100% refund denge. (T&C apply).
- Delivery and Risk (Delivery aur Zimmedari)
- Delivery Time: Hum diye gaye time slot ke andar delivery karne ki poori koshish karte hain, lekin traffic ya kharab mausam ke karan delay ho sakta hai. Is delay ke liye The Brother’s Bakery zimmedar nahi hogi.
- Wrong Address: Agar customer ne galat address diya, aur order deliver na ho paya, toh koi refund nahi milega.
- Damage after Handover: Ek baar cake customer ya unke representative ko deliver ho jaane ke baad, product ko huye nuksaan (damage) ki zimmedari The Brother’s Bakery ki nahi hogi.
- Intellectual Property (Bauddhik Sampatti) Is website par maujood saare content (photos, text, logo) The Brother’s Bakery ki property hain aur inka istemaal humari poorv anumati (permission) ke bina karna sakht mana hai.
- Governing Law (Lagu Kanoon) Ye Terms and Conditions Lucknow, UP Govt. India ke kanoonon ke anusaar chalaye jayenge.
- Contact Information (Sampark) In Terms and Conditions se jude sawaal ke liye, kripya humein yahan contact karein:
- Email: durgesh179@gmail.com
